Business Intelligence Support
Don't just gather information, use data analysis to tell the real story and gain actionable insights
From sales incentive monitoring to channel engagement ROI and from visualising departmental reports to dynamic companywide dashboards, the opportunity to deliver business intelligence is everywhere!
Business Intelligence is the art of combining your data sources, data analysis, and data visualisation for people to have more insights to their business and be data-driven in their decision making.
You know how it works – Finance have their data in one place, Sales have their data in another place and Marketing have their data somewhere else. Then, the most common way of gaining data insights into how the company is performing against the business KPI is to download multiple different reports, plug them all into Excel, and get someone to manipulate all the different formats in the hope of generating a useful report.
It works, yes, but it’s hardly robust. What we really need is a real-time snapshot! That is where the Business Intelligence Support from FMI can help you by visualising data, to deliver actionable insights and results that will improve your brand engagement.
Combine your separate data sources
It has never been easier to gather information – software data, website data, survey data, et cetera. The major challenge is that very few of these solutions will interact with each other, which makes getting actionable business intelligence a difficult task.
We work with our clients to understand their data goals – define their KPI, understand where the data sources are for retrieval, and agree how best to display the results.
Get actionable insights
Our BI Solution can aggregate multiple data sources. Our experts will then process, refine and mine the data so that we can visualise the results. This enables our clients and their teams (typically from sales or marketing) to not only see the output, but also the highlighted areas to address, which empowers them to focus on exceeding their objectives.
We enable our clients to let their data tell the real story:
- Aggregate multiple data sources for more insights
- Increase data processing robustness and minimise teamwork load
- Visualise data to increase organisational understanding
- Deliver actionable insights to improve performance
- Grow your business!
Reporting and Dashboards
Although there may be challenges with large data sets across the business, there can also be challenges at a departmental level. How do you showcase the team performance? Maybe you do this monthly in a PowerPoint presentation. Think of the benefits of having data like this available in real time.
We can visualise reporting through dashboarding so that sharing data analysis and data insights with stakeholders is a straightforward process permitting them to easily draw conclusions and make decisions.
Our tailored dashboards will provide insights. Whether it is performance metrics or benchmarking, having the ability to compare current performance data to historical data enabling you to track performance against your goals.
Data Privacy and Data Security
When talking about data in the modern world, it is imperative that we also talk about Data Privacy and Data Security. We should never forget we are custodians for both company data and customer data.
It is not uncommon to see people send personal information in either the body of an email or as an attachment. They sometimes also use a public file transfer service to send confidential information. We’ve seen hundreds of thousands of pounds of vouchers be sent in unprotected files using email to a client. None of this is secure!
We deal with data all the time and we are fastidious in our processes. We regularly train and refresh our employee’s knowledge of data privacy and security regulations.
Secure reward fulfilment solution
Do you need to securely distribute digital rewards to employees or customers? Do you want positive engagement by sending in language to multiple countries?
Designed to send large volumes of e-codes, our secure reward fulfilment solution allows you to send rewards en masse to employees or customers anywhere in the world.
Quick to implement and easy to use, emails can be sent in local language whilst keeping e-codes fully encrypted throughout the process.
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