As a brand engagement agency, our expertise lies in creating effective, sustainable and successful programmes that enhance customer, trade or employee behaviours, positively affecting our client’s ROI and results.
Our decades of experience and knowledge mean we understand how to engage all types of audiences.
Engagement and action sit at the heart of what we do as an agency. It’s our in-depth understanding, coupled with our creativity, agility and drive, that allows us to create client brand engagement programmes and strategies that improve both the customer, channel partner and employee experience.
With technology and modernisation constantly changing the way we live and work, our services are ever-evolving, which is why we keep our finger on the pulse of industry changes and we work closely with some of the world’s leading telecommunications and mobile brands, including Sony, Amdocs, Huawei and LG, who place their trust in us over the big, more expensive London-based brand engagement agencies.
Bespoke programmes to ensure ROI
Brand engagement is a powerful mode of conversation between you and your audience. That’s why all of our programmes are focused on offering more opportunities to encourage and cultivate the level of ongoing audience involvement with their brands.
A phenomenal programme developed by the team at FMI that has provided us with the tools to communicate our messaging directly to the shop floor.
There are many diverse routes we explore together to keep staff, channel partners or customers engaged. We understand that brand engagement programmes need to have a widespread adoption, they need to work and drive results.
From loyalty programmes to in-person events, we work towards rewarding an audience for staying engaged with our client brands, offering experiences which are memorable, enjoyable and have a positive impact for their teams.
Measuring brand engagement to drive success
All of our brand engagement programmes are considered, quantifiable and, crucially, make a positive contribution to the overall customer and employee experience offering.
Our goal is to always work towards our client’s objectives. And whether it’s improving employee motivation, driving consumer change or supporting brand ambassadors, we can offer bespoke solution to reach and engage these targets within a set deadline and budget.
From dynamic high growth businesses to multinational corporations – we’re always on hand to offer insight, analyse and expertise. We’re passionate about the brand engagement programmes we develop and want them to perform to the best possible level, not only for our own success, but also for our valued clients.
A team of experts
Our experienced team provides not only creativity when it comes to events and experiential marketing, but also insight when it comes to measuring brand engagement. At FMI, we can fully manage a range of brand engagement programmes, which offers any or all of the below services:
- Mobile apps, optimised and customisable feeds, personal dashboards and online portal accessible for employees or customers
- Bespoke recognition, rewards and prizes
- Fully-managed events and exhibitions
- Experiential marketing
- Regular two-way communications to ensure high engagement levels
- Branding and collateral designed to reflect a company’s identity and values
- Monitoring and analysis of engagement to continuously compare against KPI’s and targets
- Performance management, monitored and reported on from a central point of contact
We always want our clients to think of us an extension of their teams, so if you think we’d be a good fit and you’re considering delivering brand engagement programmes as a way to interact with your staff, channels or customers, give us a call or pop by for a chat.
We’re based in a beautiful converted barn in Chilton, away from the hustle and bustle of London brand engagement agencies, and we’ve always got the kettle on!
We’d be happy to talk you through our end-to-end process, our past successes and even provide you with some ideas to help you make the best impact possible. Contact Us
Internal brand engagement
We’ll work with your business to help incentivise your team wherever necessary. Our creative team of internal brand engagement managers will motivate your employees and support brand ambassadors to get the most out of your internal team.
We’ve run internal brand engagement campaigns for a variety of major companies and have a selection of case studies available. We are happy to demonstrate the many ways we encourage internal brand engagement and the positive impact they can have on your business.
Brand engagement activities
One of the best ways to get people engaged with your brand, both externally and internally, is by offering a selection of great brand engagement activities. We’ll work with you to offer your team and customers a selection of creative activities to help them engage with your brand.
All of our brand engagement activities are built from the ground up with your company in mind. Our bespoke service means that we’re able to work directly to ensure a high level of engagement from both staff and customers.
Experienced brand engagement managers
Our team of brand engagement ambassadors guarantee that each and every brand engagement programme is entirely bespoke. The service our engagement managers bring to the table is supported by our team’s background working closely with major organisations.
Our brand engagement managers have experience working with the likes of Huawei, Sky and other large brands, fitting seamlessly into the team to offer the best experience possible. Our team acts as an extension of your own, bringing truly bespoke brand engagement programmes to life.
Personalised brand engagement campaigns
Each one of our brand engagement campaigns is built with your business in mind. We offer a fully bespoke service designed around you. Only through offering a service like this can we be sure that every aspect of our brand engagement works effectively.
We’ve brought our personalised brand engagement to a range of major companies who have benefited from our personal touch. We have a selection of case studies that demonstrate the impact our personalised engagement campaigns have had on our clients.
Get in Touch
To find out how we can help you get more engagement from your audience using our bespoke programmes call 0870 890 3305 or contact us using the form below.